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Shop policy

Customer service

Our goal is to bring back the flavors of Africa in your dishes but also to allow you to have them without moving and at a lower cost. Our team is at your disposal to make you experience the flavors of Africa through our products and also to answer your possible questions.

In addition to this, you need to know more about it.

you can reach us on:

Facebook: @epicerieregne

Instagram: @epicerieregne

Telegram: @epicerieregne

Twitter: @epicerieregne

WhatsApp: +33 7 80 73 11 08

Mail: epicerieregne@gmail.com

Privacy and Security

Data retention

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Through the Site, Épicerie REGNE collects and processes only the personal data necessary for the pursuit of the following purposes:

  • Customer relationship management: management of contacts with customers, execution and follow-up of orders, deliveries, invoices, payments and accounting;

  • The management of registrations for electronic communications relating to new products, products and services as well as commercial prospecting messages and personalized offers if you have accepted it;

  • Carrying out studies, surveys and product tests;

  • Management of customer opinions on products and services;

  • Management of the abandoned cart reminder;

  • The fight against fraud.


When collecting personal information, the information essential to the achievement of these purposes and essential to respond to your requests is indicated by means of an asterisk (mainly, title, surname, first name, postal address, email, and contact details banking). If you have not completed the required fields, we will not be able to respond to your requests.

In addition to this, you will need to know more about it.

You can access your data or request its erasure by email (epicerieregne@gmail.com) if you do not know how to do it on the site. You also have a right of opposition, a right of rectification and a right to limit the processing of your data (see cnil.fr for more information on your rights).

In addition to this, you will need to know more about it.

Data collected

In addition to this, you will need to know more about it.

In addition to this, you will need to know more about it.

Depending on the data you provide to us or share with us, personal data may include information about:

  • your identity

  • Your contact details

  • Your online purchases

  • Your online journey

  • Your requests and / complaints via our online customer relationship service.

Means of payment

- PAYPAL

- BANK CARD

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